image1

Strategic Communications

Clear, memorable messages expand the art of the possible:

Define your playing field.

Scale your brand.

Manage through reputational storms.

About Jon F. Harmon

image2

Deeply experienced and trusted advisor

Serving corporate and nonprofit leaders with strategic counsel while mentoring their communications teams to drive the success of the enterprise in challenging or rapid-growth environments. Building brand, protecting reputation through proactive media relations and consistent internal engagement. Exceptional crisis management skills. Financial, legal and technology issue expertise.  


Leveraging skills, experience and judgment gained from senior roles at three global corporations with well-established brands, Jon has consulted for leaders in a variety of industries, including automotive, clean tech, financial services, professional services, health care and not-for-profit for reputation management and brand building.

Corporate Executive Experience:

Learned the art and science of media relations and strategic communications in increasingly responsible management roles at Ford Motor Company over more than 20 years:

  • Senior assignments included leading large teams responsible for complex global corporate issues affecting the company's reputation; new vehicle media introductions and other product communications in direct support of Marketing and Sales; as well as corporate social responsibility / sustainability initiatives and stakeholder engagement. 
  • As head of Ford Truck Communications, led crisis media relations and internal communications clearances during the protracted, high-profile Ford-Firestone crisis. Later authored a critically acclaimed business book with key learnings about crisis management in the Internet Age:  Feeding Frenzy–Inside the Ford-Firestone Tire Crisis.  (“Must reading for CEOs and public relations professionals…” – Harold Burson, founding chairman, Burson-Marsteller). 
  • Earlier roles included management of the corporate news bureau; media relations for financial, legal and labor issues; design and technology promotion; executive speech writing, and production of employee and dealer publications.  


As VP-Communications at commercial truck and engine manufacturer Navistar:

  • Led effort to regain trust inside and outside the company following a financial-reporting crisis and delisting from NYSE. Regained confidence of employees and stakeholders with proactive, forward-looking messages stressing growth and diversification. 
  • Recreated robust internal communications that had gone “dark” during financial uncertainty. 

  

As VP-Communications at global executive search and leadership advisory firm Heidrick & Struggles:

  • Drove enhanced brand consideration globally through earned media placements, contributing to firm’s 55% revenue increase in five years.  
  • Led transformation communications, including re-imagined internal engagement, roll-out of the CEO’s “Heidrick Rising” strategy to employees in 51 offices in 30 countries, proactive media relations and distinctive thought leadership to support rebranding and protect external reputation.  
  • Led firm’s annual communications presence at World Economic Forum in Davos, Switzerland, driving Tier One media engagement.

LinkedIn Profile

Subscribe to blog